The Crossroads Counselor plays a mission-critical role in the work of the organization as an advocate, mentor and
advisor for Crossroads scholar’s grades 9 -12. Counselors work to supplement, rather than supplant, the
responsibilities and involvement of parents/guardians, school administrators, teachers, and counseling staff. The
Counselor is expected to strive to understand each scholar’s background and the factors influencing his/her
present circumstances and possess the ability to effectively communicate with people of all ages and cultures.
This position is a FT Counselor working 40 hours a week. Some evenings and weekends required. A car is a MUST.
Qualified candidates should have at a minimum a B.A. in Education, Psychology, Counseling or comparable field with
experience working with adolescents in an academic setting or in youth development. Candidates who are currently
pursuing graduate work in Education or related field will also be considered. Experience with urban youth from
underserved communities in a school setting is highly desirable. This position reports to the Director of Academics who
will provide supervision in all of the service areas identified in this job description below. The ideal candidate is self-
motivated and an excellent communicator, is proactive and able to troubleshoot and efficiently solve problems and
recommend interventions. He/she is comfortable working independently as well as collaboratively as a member of a team.
Candidate must also be able to multitask, forge strong relationships with school personnel and thrive in a fast pace
environment with other professionals to achieve a common goal and have an understanding of academics, college-prep
curriculum, scheduling, and school settings.
1. Guidance & Counseling
Demonstrate ability to help HS scholars maximize their personal/social development, academic
achievement, and college/career readiness in a proactive manner.
Advise scholars in the areas pertaining to:
-Work with students who are struggling academically, communicate with parents and
coordinate efforts among teachers, support teams and specialized services established in schools.
-Recognize need for academic interventions and provide additional supports that are crucial to
their development in HS and beyond.
-Demonstrate knowledge of HS environments, scheduling, systems and protocols. Adept in
assisting scholars understand, interpret and adhere to school cultures and policies.
- Meet with students to set goals and help guide them to plan for their future.
- Initiate meaningful discussions around career interests, abilities and values to optimize course
selection and college preparation; explore professional/career aspirations.
-Help scholars develop skills that promote lifelong learning behaviors needed to succeed.
-Demonstrate understanding of multicultural issues and individual differences in order to assist
each scholar enhance their personal/social development.
-Demonstrate ability to empower scholars to have ownership over their own learning and
-Capable of identifying scholars; needs for support services in order to make appropriate referrals.
2. Program Assistance
Demonstrate ability to support Crossroads programs.
Counselors function in the area of program support within the Crossroads Foundation and will:
Define needs, priorities and appropriate objectives for each scholar; support program director and
other staff to ensure program implementation and compliance as well as areas for improvement.
Serve as advocate for scholars within the school community and provide feedback and insights to teachers,
administrators, parents and other stakeholders.
Interpret relevant scholar information to school personnel regarding the needs of scholars;
collaborate with schools to find ways to help scholars identify their strengths and weakness so that
they can receive the appropriate help.
Consult with all invested parties and outside resources when necessary to assist scholars overcome
social/emotional hurdles and academic obstacles.
Understand when it is appropriate to refer scholars to special programs and services.
Demonstrate ability to analyze school-based and Crossroads assessments to identify scholars’ abilities, aptitudes,
achievements, and interests to support overall success.
Analyze assessments and inventories provided by Crossroads and interpret standardized test results and
other assessment data to guide students in individual goal setting and planning.
Provide analysis of scholars’ needs, document contact hours, and collect outcomes data on a regular basis.
5. Professionalism, Standards & Competencies
Have a thorough understanding of organizational policies and procedures and protocols; uphold ethical
standards of the profession and established standards and competencies set for counselors. Maintain good
professional character and commitment to professional growth.
Respect ethical boundaries by honoring the confidentiality of scholar information.
Knowledge and application of organizational procedures and policies consistently and equitably.
Collaboration with supervisor and other staff members to problem solve and offer services to
scholars and families in professional and appropriate ways.
Knowledge and Experience
The candidate must demonstrate knowledge of:
Fundamentals of academic advisement with emphasis on development of urban youth from
underserved populations with limited resources; understanding of mental health issues; ability to
recognize a potential behavioral health emergency and need for referral to a mental health
Educational systems, preferably at the high school level and able to effectively advocate for youth
while delivering the additional academic and personal support scholars need to thrive.
Strong computer skills including working knowledge of Microsoft Office, Google Docs, Excel,
School Data collection systems.
Qualified individuals may apply confidentially by submitting resume, cover letter and compensation requirements to: firstname.lastname@example.org.
Please include three references.